Heidi Gambino
Supervisor/PCA Helpline

I started at PCA eight years ago as an Assessment Worker and since then have been promoted three times. In my current position as Supervisor for PCA's Helpline, I help to manage our state-of-the-art call center with 22 trained Intake and Information Specialists.
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Philadelphia
Few cities anywhere offer the unique lifestyle advantage of Philadelphia. Often called "the world’s largest small town," you’ll discover a friendly, small-city atmosphere in what is actually one of America’s largest cities. Here you’ll enjoy all the theater, shopping, restaurants, museums, and culture you’d expect from a major metropolis. Nearby, are New York City, Washington, DC, Atlantic City and the Jersey Shore each offering endless possibilities for entertainment, culture and nightlife. Within two-three hours are the Pocono Mountains, the Delaware Watergap, and the Amish country.

PCA & Philadelphia
There are 192,000 Philadelphia residents age 65 and older, representing 12% of the city’s population. Within the 65+ population, more than one-third are living at or below 150% of the poverty level. In addition, 53% of the city’s age 65+ population are minority, foreign born, or both.

The aging population is growing; in the ten years between 1999 and 2009 the number of Americans age 65+ increased from 35.3 million to 39.6 million. One in eight Americans – 12.9% of the population – is now age 65 or older. With the aging of the “baby boom” generation, the population 65+ will continue to increase, reaching 55 million by 2020. With this growth comes the need for a compassionate, highly skilled workforce to meet the demands. As PCA expands its services it will continue to seek employees interesting in joining the exciting and growing field of elder services.

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